Our bundled courses

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    Conversation Designer

    Conversation Designers focus on human-centricity, sample dialogue, flowchart design, user testing, and hand-overs.

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    Conversational Copywriter

    Turn words into resonating dialogue with a focus on personality, psychology, and experience.

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    AI Trainer

    Turn data into understanding and learn how to train language models, implement journeys, and do data-driven optimization.

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Extended courses

Together with our friends and partners, we both develop and curate courses that are relevant to conversation designers and their stakeholders. Subscribers to these courses also get access to our online community, webinars, and exclusive content.

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    The Voice Course

    This course teaches you how to create your voice strategy and voice design on platforms such as Amazon Alexa and Google Assistant.

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    Privacy and Ethics

    Check back regularly or sign up for the newsletter for updates on this course.

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    Rasa

    Check back regularly or sign up for the newsletter for updates on this course.

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    Cognigy

    Check back regularly or sign up for the newsletter for updates on this course.

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About our certificates

Good teams have the right balance of skill sets. Some team members are more technical and others are more creative. To develop successful AI Assistants, teams need Conversation Designers, Conversational Copywriters, and AI Trainers. The Conversation Design Institute has certificates for each role.

These certificates are recognized by enterprises, universities, and technology companies. Their value has proven itself around the world and it tells managers and product owners that you know how to make chatbots and voice assistants successful.

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